PERFORMANCE MANAGEMENT

Customized metrics. In organizations, performance is a team sport. Performance management is managing to get the performance of the individual players to add up to consistent team wins. 

Done well, it is the creation, maintenance, and evolution of metrics against which employees assess themselves and/or their managers, and/or are measured by managers both as individual performers and as contributing team members. Metrics are drawn from the values and culture of the organization.

To obtain superior performance. Some think you should only have to 'get the right people on the bus' and then let them do their thing. But that leaves different drivers driving the bus in different directions at different speeds. Unless all your rock stars are also oriented toward creating team results, you will need to continuously guide their thinking and actions toward team and organizational results. And you may even want to allow employees to contribute to organizational performance by having them give management and leadership feedback on their performance. To obtain superior performance you need to manage performance.

Really well. Based on your current organizational situation, we work with you to:

• create a customized performance review system
• that integrates your organization's culture and consciously chosen values,
• and that includes performance review tools
• that allow you to measure and/or guide both hard skill and soft skill achievement
• as a basis for educating and rewarding employees, reducing employee complaints, and creating an engaged ("stoked") high-performing culture.